Our platform uses advanced AI technology to organize and distribute event photos. After photos are uploaded, our facial recognition system identifies faces in photos and organizes them into folders by guest. The event host can then customize delivery messages, and each guest receives their personalized collection of photos they appear in.
Once your profile is created, click into your Events tab. From there, you can create an Event.
Once your Event is created, click into your Events. From there, the Photos tab will allow you to upload from your computer, Dropbox, or Google Photos.
In the Events tab, click into the Event you would like to add collaborators. From the 'Collaborators' tab within the Event, you can add them using an email address. The collaborator will need to create their own account in order to join the Event.
Photos will be sent to guests depending on the hosts preference. The host can choose to manually upload a guest list and then map each folder of photos to each guest. This will then allow the host the send the exact folder of photos to each guest via email or text based on the information provided. Additionally, the host can send a general link to their event, via email or text, which will then prompt each guest to upload a selfie to find their folder of photos.
You can customize the message and photos that will be sent to each guest's inbox. At this time, there is not an option to customize the email design including color scheme. Check back in the future for additional product features including customizing the look of your email!
Yes. We take data security seriously and employ industry-standard encryption for all photo storage and transmission. Photos and account data are stored on secure servers, and access is strictly controlled through secure user authentication.
Yes, we store the original, high-resolution photos. Photos are securely stored for at least 3 months. Refer to your Event page for time remaining. Once time expires, photos and related data are deleted.
Our subscription plans are based on the number of events and photos you process monthly. Each plan includes all core features including photo storage, AI-powered organization, and guest distribution features. You can upgrade or downgrade your plan as your volume needs change. Cancellations can be requested through your profile settings.
Yes! Our platform works alongside your existing tools. You can upload photos directly from common storage services like Google Drive and Dropbox. We designed the system to complement, not replace, your current workflow and to add value to your existing services.
Every time photos are distributed, your brand gets exposure to hundreds of potential clients. Each guest receives your branded communications, effectively turning every wedding into a marketing opportunity.
Photos are stored for 3 months from the date your photos are processed. Canceling your subscription will not affect existing events.
Yes, you can fully customize a message for each guest.
No! While many photographers use our service, you can upload and distribute photos yourself with a Per-Event option. Just upload the photos that were shared with you from your photographer!
Visit our Pricing page to see the number of photos included in each tier.
Individual photos up to 50MB are supported. For larger files, please contact our support team for assistance at help@papzi.com.
We support all major image formats including JPG, PNG, HEIF, and RAW files from most professional cameras.
Our AI technology analyzes each photo to identify individuals. For each guest recognized, a folder is created. All photos where the guest appears are added to their folder. We will send you an email once all of the photos and guests have been sorted.
No, at this time we only support photos. Check back in the future for additional product features including processing video content!
We take privacy seriously. Guests only receive photos they appear in, and all photo access is secured through individual links. We never share or sell personal information. Refer to our Privacy Policy for further information.
Facial recognition data is used solely for photo organization and is never shared or sold. Data is automatically deleted after the period of service is complete.
Facial recognition data is used solely for photo organization and is never shared or sold. Data is automatically deleted after the period of service is complete.
We provide email support for all users. Our team will attempt to respond to all inquiries within 2 business days.
Our system tracks email delivery and opens. If there are any issues, you can resend emails or adjust guest contact information through your dashboard.
Support is available through email: help@papzi.com
We accept all major credit cards and process payments through Stripe for security.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
Unfortunately we do not offer refunds at this time. Please contact help@papzi.com if you have a specific request for a refund.